back to home
terms of use
Last Updated: August 22, 2025
Version: 1.0
Effective Date: August 22, 2025
Welcome to Spill! These Terms of Use (the "Terms") are a legally binding contract between Julien Pinto, a sole proprietorship governed by French law and doing business as "Spill" ("Company," "we," "us" or "our"), and you ("User"), the individual who downloads, installs, registers for, accesses or uses the Spill mobile application, its websites and related services (collectively, the "App").
BY CLICKING 'ACCEPT', CREATING AN ACCOUNT OR OTHERWISE USING THE APP, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY (INCORPORATED HEREIN BY REFERENCE). IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE APP.
1.1 Minimum Age Requirements
🇺🇸 United States: 13 years - Parental consent required for users 13-17
🇪🇺 European Union: 16 years - Parental consent required for users 16-17 (or as set by member state)
🇬🇧 United Kingdom: 13 years - Parental consent required for users 13-17
🌏 Other Countries: 13 years - As required by local law
1.2 Capacity & Consent
🚫 Under Minimum Age: Spill is not directed to children below the minimum age.
IF YOU ARE UNDER THE MINIMUM AGE FOR YOUR JURISDICTION, DO NOT USE THE APP.
👪 Minors with Consent: If you are between the minimum age and 18 (or age of majority), you may use the App only with the permission of a parent or legal guardian who agrees to these Terms on your behalf and takes full responsibility for your use.
📍 Territorial Scope: The App is available globally but may have limited features in certain jurisdictions to comply with local laws.
1.3 Legal Capacity
You represent that you have the legal capacity to form a binding contract and are not barred from using the App under applicable law.
2.1 Core Features
Spill is a private video journaling and social sharing platform that enables you to:
🎥 Record & Store: Create short personal videos ("spills")
🔒 Privacy Control: Keep Spills private to yourself or share with invited friends
☁️ Cloud Sync: Access your Spills across devices
2.2 Technology Stack
Authentication: Apple Sign-In integration
Storage: Supabase cloud database with end-to-end encryption
Delivery: Cloudflare CDN for optimized video streaming
Analytics: Firebase for usage insights and crash reporting
Payments: RevenueCat for subscription management
2.3 Service Availability
Available 24/7 with occasional maintenance windows
Features may be limited based on your subscription tier
Some features may not be available in all jurisdictions
🚨 Critical Health Notice
Spill is designed for personal expression, reflection, and social connection. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL MENTAL HEALTH CARE, THERAPY, OR CRISIS INTERVENTION.
⚠️ Important Limitations
Spill does NOT provide medical, psychological, or mental health advice
Our platform is NOT monitored by healthcare professionals
AI features (if any) are for entertainment and reflection only
User comments and reactions are NOT professional guidance
🆘 If You Need Immediate Help
If you are experiencing suicidal thoughts, self-harm ideation, severe mental health crisis, or thoughts of harming others:
Emergency Services & Crisis Hotlines:
🇺🇸 United States
Emergency: 911
Crisis Hotline: 988 (Suicide & Crisis Lifeline)
Text Support: Text "HELLO" to 741741
🇪🇺 European Union
Emergency: 112
Country-specific crisis lines available
🇫🇷 France
Emergency: 15 (SAMU)
Crisis Hotline: 3114 (National prevention)
Text Support: sos-amitie.com
🇬🇧 United Kingdom
Emergency: 999
Crisis Hotline: 116 123 (Samaritans)
Text Support: samaritans.org
🌍 International Resources: findahelpline.com
3.1 User Responsibility
You acknowledge that Spill cannot replace professional mental health care
You agree to seek appropriate professional help when needed
You understand that other users are not qualified to provide medical advice
4.1 Account Creation
Apple Sign-In Required: We use Apple's secure authentication system
Accurate Information: Provide current and complete information
One Account: You may only create one account per person
Display Name: Choose an appropriate, non-offensive display name
4.2 Account Security
Your Responsibility: Keep your Apple ID and device secure
Immediate Notification: Report suspected unauthorized access to hello@joinspill.com
Activity Monitoring: You're responsible for all activity under your account
Account Sharing: Do not share your account credentials with others
4.3 Account Termination
By You: Delete your account anytime through app settings
By Us: We may suspend/terminate accounts that violate these Terms
Data Deletion: Deleted accounts and data are permanently removed within 30 days
No Refunds: Account termination doesn't entitle you to refunds
5.1 Definition
"User Content" means all videos, images, audio, text, captions, comments, reactions, and other materials you upload, submit, or transmit via the App.
5.2 Ownership & License
✅ You Retain Ownership You retain all intellectual property rights to your User Content.
📝 License to Spill You grant us a limited, non-exclusive, royalty-free, worldwide license to:
Store your content securely on our servers
Display your content back to you and friends you choose
Process content for backup, sync, and technical optimization
Analyze content only if you enable AI features (with explicit consent)
⚠️ This license is strictly limited to providing Spill's features and expires when you delete content or your account.
5.3 Content Standards
Your User Content must NOT contain:
Illegal Activity
Examples: Drug use, violence, fraud
Consequences: Immediate removal + account termination
Harassment
Examples: Bullying, threats, hate speech
Consequences: Content removal + warning/suspension
Sexual Content
Examples: Nudity, sexual acts, especially involving minors
Consequences: Immediate removal + potential law enforcement report
Privacy Violations
Examples: Sharing others' private information
Consequences: Content removal + possible legal action
Spam/Malware
Examples: Excessive posts, malicious links
Consequences: Content removal + account restrictions
Intellectual Property
Examples: Copyrighted music, videos without permission
Consequences: Content removal + DMCA strike
5.4 Content Moderation
Private by Design: We generally don't monitor private content
Reported Content: We review content reported by users
Automated Detection: We may use automated tools for clearly illegal content
Human Review: Serious violations are reviewed by human moderators
Appeals Process: Contact hello@joinspill.com to appeal content decisions
6.1 Permitted Uses
✅ Personal video journaling and reflection
✅ Sharing memories with close friends and family
✅ Using app features as intended
✅ Providing feedback to improve the service
6.2 Prohibited Activities
You agree NOT to:
🚫 Reverse Engineer: Decompile, disassemble, or extract source code
🚫 Commercial Use: Resell, sublicense, or commercialize the App without permission
🚫 Data Scraping: Use automated means to collect data from the App
🚫 System Interference: Upload malware, viruses, or disrupt App functionality
🚫 Impersonation: Pretend to be someone else or create fake accounts
🚫 Platform Manipulation: Artificially inflate engagement or game algorithms
🚫 Legal Violations: Use the App for any illegal purpose
🚫 Multiple Accounts: Create multiple accounts to evade restrictions
6.3 Enforcement
Violations may result in:
Warning: First-time minor violations
Content Removal: Specific content that violates terms
Account Suspension: Temporary loss of access (1-30 days)
Account Termination: Permanent ban from the platform
Legal Action: For serious violations involving illegal activity
7.1 Subscription Tiers
Spill Free
Features: 1 video per day
Billing: Free
Price: $0
Spill Pro
Features: 3 videos per day, advanced features, priority support
Billing: Monthly/Annual
Price: Variable by region
7.2 Payment Processing
Payment Provider: RevenueCat, Inc. handles all subscription processing
App Store Integration: Billing through Apple App Store
Supported Payment Methods: Credit cards, Apple Pay, App Store gift cards
Currency: Prices displayed in your local currency
Taxes: Applicable taxes added at checkout as required by law
7.3 Billing & Renewal
Automatic Renewal: Subscriptions auto-renew unless cancelled 24+ hours before renewal
Price Changes: 30-day advance notice for subscription price increases
Billing Issues: Contact Apple Support for billing questions
Cancellation: Cancel anytime through App Store settings
7.4 Free Trials
Duration: Varies by promotion (typically 3-14 days)
Auto-Conversion: Automatically converts to paid subscription unless cancelled
Cancellation: Cancel during trial period to avoid charges
Limitations: One free trial per Apple ID
7.5 Refunds
App Store Policy: Refund requests handled by Apple per their terms
Exceptional Cases: Contact hello@joinspill.com for exceptional circumstances
Pro-Rated Refunds: We don't offer pro-rated refunds except as required by law
Service Disruption: Refunds may be provided for significant service outages
8.1 Subscription Tiers
The App and all intellectual property rights therein, including but not limited to:
Software Code: All application code and algorithms
Design Elements: User interface, graphics, logos, trademarks
Content: Text, images, videos created by Spill
Features: Unique functionality and user experience elements
Are the exclusive property of Julien Pinto/Spill and protected by intellectual property laws.
8.2 Limited License to You
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
Download and install one copy of the App on your personal devices
Use the App for personal, non-commercial purposes
Access and use features according to your subscription level
8.3 Restrictions
You may NOT:
Copy, modify, or create derivative works of the App
Sell, rent, lease, or sublicense the App
Remove or alter any proprietary notices
Use our trademarks or branding without permission
8.4 Feedback
Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.
8.5 DMCA Compliance
We comply with the Digital Millennium Copyright Act. To file a copyright claim:
Email: hello@joinspill.com
Include: All information required by 17 U.S.C. § 512(c)(3)
Response: We'll investigate and respond within 24-48 hours
Repeat Infringers: Accounts with multiple valid DMCA claims will be terminated
9.1 Integrated Services
Authentication
Provider: Apple Inc.
Purpose: Secure login
Data Shared: Email, name
Database & Storage
Provider: Supabase
Purpose: Data storage
Data Shared: All user content (encrypted)
Payment Processing
Provider: RevenueCat, Inc.
Purpose: Subscription management
Data Shared: Purchase data, user ID
Analytics
Provider: Google (Firebase)
Purpose: Usage analytics
Data Shared: Pseudonymous usage data
Content Delivery
Provider: Cloudflare, Inc.
Purpose: Video streaming
Data Shared: IP address, cached content
Crash Reporting
Provider: Google (Firebase)
Purpose: Error detection
Data Shared: Device info, crash logs
9.2 Third-Party Terms
Your use of these services is also governed by their respective terms and privacy policies:
Apple Terms of Service: https://www.apple.com/legal/internet-services/terms/site.html
Supabase Terms: https://supabase.com/terms
RevenueCat Terms: https://www.revenuecat.com/terms
Google/Firebase Terms: https://firebase.google.com/terms
Cloudflare Terms: https://www.cloudflare.com/terms/
9.3 Third-Party Disclaimer
We're not responsible for third-party services' availability, functionality, or policies
Service disruptions by third parties may affect Spill's functionality
You acknowledge third-party services have their own terms and privacy practices
10.1 "AS IS" Service
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Merchantability: Fitness for a particular purpose
Non-Infringement: Freedom from third-party IP claims
Uninterrupted Service: Continuous availability or operation
Error-Free Operation: Freedom from bugs or technical issues
Data Security: Absolute protection against breaches or loss
10.2 Service Limitations
We do NOT guarantee:
24/7 Availability: Service may be interrupted for maintenance
Data Permanence: While we use robust backup systems, no system is 100% reliable
Cross-Platform Compatibility: Future iOS updates may affect functionality
Feature Permanence: Features may be modified or discontinued
Performance: Speed may vary based on device, network, and server load
10.3 Internet & Device Dependencies
The App requires:
Active internet connection for most features
Compatible iOS device and version
Sufficient device storage for video content
Updated App version for security and functionality
10.4 Beta Features
Testing Phase: Some features may be in beta or experimental phase
No Warranties: Beta features provided without warranties
Data Loss Risk: Beta features may cause data loss or corruption
Feedback Welcome: Report issues with beta features
11.1 Scope of Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JULIEN PINTO/SPILL AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR:
🚫 Excluded Damages
Indirect Damages: Consequential, incidental, special, or punitive damages
Business Losses: Lost profits, revenue, business opportunities, or goodwill
Data Issues: Loss of data, use, or other intangible losses
Third-Party Actions: Claims by other users or third parties
Service Interruptions: Downtime, maintenance, or technical failures
💰 Damage CapOUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF:
$100 USD, OR
The amount you paid us in the 12 months prior to the claim
11.2 Essential Service Exception
Some jurisdictions don't allow limitation of liability for certain essential services. In such cases, our liability is limited to the minimum extent permitted by law.
11.3 Time Limitation
Any claims must be brought within one year after the cause of action arises or when you first became aware (or reasonably should have become aware) of the issue.
11.4 Jurisdiction-Specific RightsTesting Phase: Some features may be in beta or experimental phase
Nothing in these Terms excludes or limits rights that cannot be excluded or limited under applicable law, including:
Consumer Protection Laws: Warranties or guarantees that cannot be excluded
Personal Injury: Liability for death or personal injury caused by negligence
Fraud: Liability for fraudulent misrepresentation
12.1 Your Indemnification Obligations
You agree to defend, indemnify, and hold harmless Julien Pinto/Spill, its officers, directors, employees, agents, and partners from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
Your User Content: Any content you upload, share, or transmit
Terms Violations: Your breach of these Terms or our policies
Law Violations: Your violation of applicable laws or regulations
Third-Party Rights: Your infringement of others' intellectual property, privacy, or other rights
Misuse: Your misuse of the App or services
False Information: Providing false or misleading information
12.2 Process
Notice: We'll promptly notify you of any claim
Cooperation: You'll cooperate fully in defending the claim
Control: You may control the defense, subject to our approval of counsel
Settlement: No settlement without our written consent
12.3 Our Rights
We reserve the right to:
Assume defense of any claim at our expense
Require use of counsel acceptable to us
Participate in defense at your expense if we choose
13.1 Termination by You
Account Deletion: Delete your account anytime through app settings
Immediate Effect: Termination is effective immediately
Data Deletion: Your content will be deleted within 30 days
Subscription: Cancel subscription through App Store to avoid future charges
13.2 Termination by Us
We may suspend or terminate your access immediately for:
Terms Violations: Breach of these Terms or our policies
Illegal Activity: Using the App for illegal purposes
Safety Concerns: Behavior that threatens user safety
Extended Inactivity: Accounts inactive for 3+ years (with notice)
Legal Requirements: As required by law or court order
13.3 Effect of Termination
Upon termination:
Access Ceases: You lose all access to your account and content
License Ends: Your license to use the App terminates
Data Deletion: Your data will be deleted per our retention policy
Survival: Certain sections survive termination (see Section 15.8)
13.4 No Refunds
Termination doesn't entitle you to refunds except as required by applicable law.
14.1 Governing Law
These Terms are governed by the laws of France, without regard to conflict of law principles, except where consumer protection laws require application of your local laws.
14.2 Informal Resolution
Before filing any formal dispute, you agree to:
Contact Us: Send detailed complaint to hello@joinspill.com
Good Faith Discussion: Engage in good faith negotiations
60-Day Period: Allow 60 days for informal resolution
14.3 Arbitration (US Users)
For US users, disputes will be resolved through binding arbitration:
AAA Rules: American Arbitration Association Consumer Arbitration Rules
Individual Basis: No class actions or representative proceedings
Location: Your state of residence or remotely
Costs: We'll pay arbitrator fees for claims under $10,000
14.4 Court Jurisdiction (Non-US Users)
For non-US users:
EU Users: Courts in your country of residence have jurisdiction
Other Users: French courts have jurisdiction, except where local consumer laws provide otherwise
14.5 Small Claims Exception
Either party may bring individual claims in small claims court if they qualify.
14.6 Class Action Waiver
You waive any right to participate in class actions, collective actions, or representative proceedings.
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Spill regarding the App.
14.2 Informal Resolution
Notice: We'll provide 30-day notice of material changes
Continued Use: Continued use after changes constitutes acceptance
Right to Terminate: You may terminate if you don't agree to changes
15.3 Severability
If any provision is found unenforceable, the remainder of these Terms remain in effect.
15.4 No Waiver
Our failure to enforce any provision doesn't waive our right to enforce it later.
15.5 Force Majeure
We're not liable for delays or failures due to circumstances beyond our reasonable control, including:
Natural disasters, pandemics, wars, terrorism
Government actions, internet outages
Third-party service failures
Labor disputes, supply chain disruptions
15.6 Assignment
By You: You may not assign these Terms without our written consent
By Us: We may assign these Terms, including in connection with a merger, acquisition, or sale of assets
15.7 Language
These Terms are written in English. Translations may be provided for convenience, but the English version controls in case of conflicts.
15.8 Survival
The following sections survive termination:
User Content licenses granted to us
Intellectual Property (Section 8)
Disclaimers & Limitation of Liability (Sections 10-11)
Indemnification (Section 12)
Dispute Resolution (Section 14)
General Provisions (Section 15)
16.2 Legal & Terms Questions
Email: hello@joinspill.com
Subject: "Terms of Service Inquiry"
16.3 Security Issues
Email: hello@joinspill.com
Response Time: 24 hours for urgent security matters
16.4 Business Address
Julien Pinto
24 route de laverune
Montpellier 34070
France